Article The digitization of everything – its impact on the buyer’s journey and marketing’s roleFor nearly a century, the buyer’s journey was relatively linear. Advertising through mass media led to conversing with salespeople, friends and family. A purchase was made. But in today’s digitally networked world, studies show there are 3,000 different paths to purchase. How does marketing respond to this new reality? Brian Vellmure has answers.
Write about other bloggers, and then tell them. Sometimes when you read other blogs, you’ll notice they give a shout-out to a blog post or blog author they admire. When this is done, the author being recognized will typically repost the original in which they were cited, as a sort of badge of honor. If you are truly inspired by a particular person or blog, link to it on your own blog, and send an email or comment to the author. They’ll be flattered you noticed them, and if nothing else you’ll have at least one new follower.
The kind of content you create depends on your audience's needs at different stages in the buyer's journey. You should start by creating buyer personas (use these free templates, or try makemypersona.com) to identify what your audience's goals and challenges are in relation to your business. On a basic level, your online content should aim to help them meet these goals, and overcome their challenges.
A content marketer, for example, can create a series of blog posts that serve to generate leads from a new ebook the business recently created. The company's social media marketer might then help promote these blog posts through paid and organic posts on the business's social media accounts. Perhaps the email marketer creates an email campaign to send those who download the ebook more information on the company. We'll talk more about these specific digital marketers in a minute.
Testimonials. If case studies aren't a good fit for your business, having short testimonials around your website is a good alternative. For B2C brands, think of testimonials a little more loosely. If you're a clothing brand, these might take the form of photos of how other people styled a shirt or dress, pulled from a branded hashtag where people can contribute.
Add interesting images. People are visual, and they’re more likely to read an article or blog post if there are images to accompany it. If you’re a photographer or graphic designer, use your creative know-how to prepare images that fit the content of each individual blog post you create. If you’re not so artsy, use images from the web (with permission/linked sources) interspersed throughout your writing.
Think about one of the best-selling books of all time, How to Win Friends and Influence People. That book solves a huge problem for people: making friends. And it presents the information in a way you can use right away. It includes word-for-word conversation scripts and action steps for you to follow, which makes the content immediately helpful to you.
Well change that mindset because you DO have value to add. People want human connection. Just sharing a story on how you saved money, invested, mindset change, etc is helpful to people. Make it unique and fun to read. Send articles you found useful. Lot’s of different ways to provide value you just have to think outside the box a little when you are first starting out.
In 2007, marketing automation was developed as a response to the ever evolving marketing climate. Marketing automation is the process by which software is used to automate conventional marketing processes. Marketing automation helped companies segment customers, launch multichannel marketing campaigns, and provide personalized information for customers. However, the speed of its adaptability to consumer devices was not fast enough.
Create an advertisement exchange. Many blogs create a column for ads solely from other bloggers in their genre. Start a space on your blog where other blogs can post an advertisement; they’ll likely link to your page as well. Do the opposite too; look for free or cheap monthly ad spaces through other blogs. In the end, you both end up with more readers, so it’s a win-win situation.
In the parlance of digital marketing, advertisers are commonly referred to as sources, while members of the targeted ads are commonly called receivers. Sources frequently target highly specific, well-defined receivers. For example, after extending the late-night hours of many of its locations, McDonald's needed to get the word out. It targeted shift workers and travelers with digital ads because the company knew that these people made up a large segment of its late-night business. McDonald's encouraged them to download a new Restaurant Finder app, targeting them with ads placed at ATMs and gas stations, as well as on websites that it knew its customers frequented at night.
Balancing search and display for digital display ads are important; marketers tend to look at the last search and attribute all of the effectiveness to this. This, in turn, disregards other marketing efforts, which establish brand value within the consumers mind. ComScore determined through drawing on data online, produced by over one hundred multichannel retailers that digital display marketing poses strengths when compared with or positioned alongside, paid search (Whiteside, 2016). This is why it is advised that when someone clicks on a display ad the company opens a landing page, not its home page. A landing page typically has something to draw the customer in to search beyond this page. Things such as free offers that the consumer can obtain through giving the company contact information so that they can use retargeting communication strategies (Square2Marketing, 2012). Commonly marketers see increased sales among people exposed to a search ad. But the fact of how many people you can reach with a display campaign compared to a search campaign should be considered. Multichannel retailers have an increased reach if the display is considered in synergy with search campaigns. Overall both search and display aspects are valued as display campaigns build awareness for the brand so that more people are likely to click on these digital ads when running a search campaign (Whiteside, 2016).
DISCLAIMER: The sales figures stated above are my personal sales figures. Please understand my results are not typical, I’m not implying you’ll duplicate them (or do anything for that matter).. The average person who buys any "how to" information gets little to no results. All business entails risk as well as massive and consistent effort and action. If you're not willing to accept that, please DO NOT SIGNUP